All Dr. Bates Solutions products are made from natural origin ingredients.
• How do I pick the best product for my face?
Our find your regimen page can guide you to choose the products best for you. Alternatively you can contact us via email or Facebook.

• What are your ingredient?
Our products are formulated with tropical oils, butters , leaf and bark extracts,and clays

• Where can I buy products?
Products can be bought online for delivery if you have a credit or debit card with Visa, Mastercard, Maestro or American Express. You can also pay with your Paypal account.  If you are in Ghana, the products are available in pharmacies in Accra.

• Can we pay in our local currency?
Our website shows a few currencies.  Please chose from drop down menu. Once you pay by card, the equivalence in your currency is deducted.

• Are your products  certified organic
At least 25 % of our ingredients are certified organic (50% with water)

• Can product be used to remove make-up?
Using soap face wash followed by cream  cleanser removes all make up.

• When should I moisturise my face?
Find your regimen page can recommend the number of times to moisturise

• How does the night oil work?
The oil contains oils that have astringent and anti-microbial properties. When applied to inflamed spots and acne overnight, the active ingredients reduced inflammation and clears the spots.

• How can I contact you?
You can contact us via email, Instagram or Facebook.

We respond to all our customers.

• What is neem?
Azadirachta indica also known as Neem, is a tree in the mahogany family Meliaceae. Its fruits and seeds are the source of the neem oil

• Is neem oil toxic?
No. It does not present any danger to humans or animals when used topically.

• Why is neem good for the skin?
Neem oil is anti-inflammatory, astringent, anti-itch, anti-microbial, anti-oxidant, an excellent moisturizer, high in Vitamin E, rich in emollients and fatty acids, soothing dry skin, cracked cuticles or otherwise stressed and damaged skin. Unlike petroleum-based moisturizers, Neem oil actually restores the skin’s natural elasticity.

• Are all your skin products fragrance free and paraben free?
All our products are indeed paraben-free and all-natural. We only use natural essential oils in our products.

• Do you have eye cream
• We have eye gel and it is efficient ad an overnight regimen.

• How do we become a retailer.
• Contact us via email or phone


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